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These terms and conditions form part of your agreement with Graphite Fitness. Your agreement with us is made up of your completed and signed consultation form and your completed and signed PAR-Q. These documents together form a legal agreement between us, so please make sure that you read them carefully and understand them. If you have any questions, please contact Graphite's owner for further information.
PLEASE NOTE: No exercise participation can be undertaken with Graphite Fitness until both the PAR-Q and consoltation form have been completed and approved by your trainer.
All clients must undertake a brief consultation prior to booking any personal training services with Graphite Fitness.
When you make your booking, this is assumed as a one off time slot selected based on your trainer's ever-changing availability. Regular weekly time slots must be discussed and agreed with your trainer prior to booking.
All personal training sessions will be undertaken at Runway Fitness unless other arrangements have been made directly through your trainer. All guidelines set by the studio must be adhered to by both client and trainer at all times. If your intention is to use the studios facilities without professional guidance, membership and usage rates must be discussed with the studios owner prior to any training.
All block bookings must be paid for by the date of your first arranged session. You are advised to ensure you can commit to all sessions prior to making any bookings as refunds will not be given once payment has been made. If you experience a change in circumstances that requires you to cancel your block booking prior to completion, please discuss this with your trainer for partial refunds to be considered.
All payments for Graphite Fitness' services must be made via cash payment, PayPal or bank transfer and must be made in advance unless informed otherwise - receipts will be provided for all cash payments made.
Should you wish to cancel a session, a minimum of 24 hours’ prior notice is required to avoid a cancellation fee. If you do not adhere to this notice period you will be charged 25% of the total price of your cancelled session.
If your trainer is required to cancel your session without giving 24 hours notice prior, you will be entitled to a complimentary session for the same duration.
Any rearranged cancelled sessions will be at a time mutually agreed between you and the Personal Trainer.
Please be aware that your trainer cannot be held liable for any injuries sustained during exercise, unless directly responsible. By participating in any physical activity with Graphite Fitness you are accepting the risks associated with strenuous exercise and understand that your participation is entirely voluntary.
All information shared with Graphite Fitness will be kept confidential and is protected by the Data Protection Act 2018. Information will not made available to third parties unless permission has been granted to do so by the client.
All completed PAR-Q and consultation documents will be stored securely without public access, however clients have the right to view documents concerning themselves should they request to do so.
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